Upma joined the Wise Coaches family in 2013 and has since taken over as COO. She is responsible for all of the day-to-day operations of Wise Coaches, and her proactive strategy has encouraged each division of the company to achieve a higher caliber in safety, quality, and customer service. She is driven to ensure each of these divisions work in conjuncture to provide every client with a reliable, safe, and pleasurable experience. Upma also sits on the Board of the Tennessee Motor Coach Association (TMCA).
Upma began her career in the transportation industry when she moved to the Nashville area in 2001 and has ever since been developing an appreciation for each aspect of the trade. Prior to her move to Nashville, Upma spent over fifteen years working in London’s hospitality industry where she successfully managed her own catering business. She received her degree in Hotel Catering Management and Institutional Operations at Thames Valley University, London.
Upma currently resides in Mount Juliet with her husband, two human children, and two fur babies, Domino and Pixie. She spends what little free time she has baking her almost-famous cookies and cakes. She also is known for trying to cure any ailment with a steam hot cup of tea.